Our Policy

H Leeward Policies & Agreements

Welcome to H Leeward! By accessing or booking with us, you agree to the following policies, terms, and conditions set forth to ensure a serene and enjoyable experience for all our guests.

Terms and Conditions

Booking & Reservation

All bookings are subject to availability and confirmation. A deposit may be required to secure your reservation. Rates are quoted in USD and are subject to change until the booking is confirmed.

Adult-Only Policy

H Leeward is an exclusive adult-only property. Guests must be at least 18 years of age to make a reservation and to stay on the premises.

Check-In and Check-Out

Check-in time is 3:00 PM, and check-out time is 11:00 AM. Late check-outs may incur an additional fee and are subject to availability.

Property Use and Conduct

Guests are expected to respect the property and the tranquility of the environment. Noise levels should be kept to a minimum to respect other guests. Any damages to the property or its contents may incur additional charges.

Refund Policy

Cancellation Policy

  • Cancellations made more than 30 days prior to the arrival date will receive a full refund, minus a processing fee.
  • Cancellations made within 30 days of the arrival date may be non-refundable. Exceptions are made for cancellations due to unforeseen circumstances, and such cases are reviewed on a case-by-case basis.

Early Departures

Refunds are not provided for early departures. Guests are responsible for the full amount of their booking as originally confirmed.

Force Majeure

In the event of unforeseen circumstances (natural disasters, travel restrictions, etc.), we will offer options to reschedule or provide a credit for a future stay.

Disclaimer

General Disclaimer

H Leeward strives to provide a luxurious and safe environment; however, the use of our property and amenities, including the swimming pool, is at the guest’s own risk. H Leeward is not responsible for any injury, illness, loss, or damage incurred during your stay.

External Links & Services

Our website may link to third-party sites or recommend local services. These are provided for convenience, and H Leeward does not endorse or guarantee these external services. Guests are encouraged to review the policies of third-party providers.

Privacy Policy

Personal Information Collection

We collect personal information, such as names, contact details, and payment information, for the purpose of processing bookings, providing customer service, and enhancing your experience with us.

Use of Information

Your information will not be shared with third parties unless required to fulfill a service related to your booking or by law. We take appropriate measures to protect your data and comply with data protection regulations.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. By using our site, you consent to our use of cookies in accordance with our Privacy Policy.

Contact Us

If you have any questions regarding our policies or require assistance, please contact us at

Number

Email

Sign Up For new Offers And Latest Discounts

Join us at Hleeward and be the first to know about exclusive offers and latest discounts.